PBX SOLUTIONS

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On-Premises PBX vs Hosted PBX:  Which One Should Your Business Select?

The usage of VoIP or Voice over IP phones continues to grow in popularity. VoIP phone services offer several advantages that help businesses boost their productivity. At Tech-Selection, we assist our customers in comprehending the benefits and drawbacks of on-premises PBX vs Hosted PBX. Our aim is to guide you towards making an informed decision that best suits your needs.

Whether you have just begun your research or are close to making a decision, Tech-Selection can help.

Do you keep the hardware on-site in a server room on location?

Do you take advantage of a cloud-based system where phones connect to data through the Internet?

The answer is it depends.

Tech-Selection provides all of the guidance and education your business needs to identify the solution that meets the size of your business. With experts on call to answer any questions, it’s never been easier to find the proper solution.

A side-by-side comparison is the easiest way to evaluate the advantages and disadvantages of each option.

Hosted PBX Description

Phones connect to the provider’s equipment through the Internet.

All UC features included:

  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Contact Center
  • Analytics

On Premises Description

The Server Closet is where all the equipment is hosted.

All UC features included:

  • Call control
  • Collaboration
  • Mobility
  • Call management
  • Voicemail
  • Messaging
  • Contacts
  • Web-based management
  • Call training
  • Integrations
  • Contact Center
  • Analytics

Cost of VoIP Services

Pros:

Cheaper Setup

Never pay maintenance fees

OPEX model

Your provider takes on all the risk, work, and complexity so that you don’t have to worry about anything.Changes in growth or retraction can occur rapidly.Your computer’s software updates are automatically installed, ensuring that your system is always up-to-date.

The provider is responsible for managing all significant software updates and maintenance procedures. Save money and send your IT resources on other tasks that make your business money.

Inexpensive, fast, and effortless.

It is essential to reduce the dependence on in-house IT resources.

Cons:

Ongoing service could be higher.

Expansion could prove more difficult.

Becomes harder to self-manage. Impossible to directly manage.

It’s important to note that you don’t have the same level of access to your server as your provider does.

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